Shop NOW. Pay LATER. Joues de Sable Swim now offers AFTERPAY!

Customer Care

Return Policy
Joues de Sable does not offer any returns or store credit at this time.

 

Exchange Policy
Joues de Sable will happily exchange your unworn item for the same item in the same color in a different size. Items must be returned within 7 days of receipt and must have all original tags and sanitary lining still attached.
*Shipping costs are non-refundable. Return shipping and handling are at the responsibility of the customer.*
All sale items are FINAL sale. 

 

How to Make Your Exchange: 

1. Contact us within 7 days of receipt via contact@jdsswim.com with your name, order number, and your exchange request. 
2. Once we have reviewed your exchange request, we will send you instructions for your exchange and a return form for you to include inside your package. 
   
Damages
While we use the highest quality fabrics, Joues de Sable swimsuits are very delicate and will experience normal wear and tear over time. All suits should be handled with the utmost care at all times. If you should for any reason, receive a suit with any damages or defects, please email us within 5 days of receipt at contact@jdsswim.com, with a description and photos of the defective item.  Once reviewed, we will happily send you the same item at no extra cost to you. Just make sure that the item has been unwashed and unworn. 

 

Care Instructions
All swimwear should be gently hand washed in cold water with mild soap. After you finish washing, lay each suit flat in shade to air dry. 

 

Payment Options
We gladly accept the following payment options: Visa, MasterCard, Discover, American Express, and PayPal payments. We do not accept any personal checks, money orders, or bank transfers.

 

For any other questions, comments, or concerns that you might have please feel free to contact our customer service team at contact@jdsswim.com